Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the website located at www.dixeltechnologies.com (the “Website”) and any related content, features, and services offered by Dixel Technologies, having its registered office at Batla Nivas, Floor #1, Plot #7, Survey No. 733 & 734, Narapally, Hyderabad, Telangana - 500088. (“Dixel”, “we”, “us”, or “our”).

Please read these Terms carefully. By accessing or using the Website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Website.

1. Definitions

• “User”, “you”, or “your” means any individual or entity that accesses or uses the Website.
• “Services” means the software development, IT consulting, digital solutions, and related services offered or described by Dixel Technologies on the Website.
• “Content” means all text, graphics, logos, images, code, data, designs, videos, and other material made available on the Website.
• “Client Agreement” means any separate written agreement, statement of work, proposal, or order form signed or accepted by Dixel Technologies and a client for the provision of Services.

2. Acceptance and Changes to These Terms

2.1 Your continued use of the Website constitutes acceptance of these Terms as amended from time to time.

2.2 We may revise these Terms at any time. Updated Terms take effect when posted on this page, and the “Last updated” date will be revised accordingly. You are responsible for reviewing this page periodically.

3. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, and have the legal capacity to enter into a binding agreement to use the Website. If you use the Website on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

4. Use of the Website

4.1 You agree to use the Website only for lawful purposes and in accordance with these Terms.

4.2 You agree not to:

• use the Website in any way that violates applicable laws or regulations;
• attempt to gain unauthorized access to the Website, its servers, networks, or any connected systems;
• introduce viruses, malware, or any other harmful or disruptive code;
• scrape, crawl, harvest, or extract data from the Website by automated means without our prior written consent;
• interfere with or disrupt the integrity, performance, or security of the Website;
• impersonate any person or entity, or misrepresent your affiliation with any person or entity;
• copy, modify, distribute, reverse engineer, or create derivative works from the Website or its Content except as expressly permitted by these Terms.

4.3 We reserve the right to restrict or suspend access to the Website at any time, without notice, if we reasonably believe you have breached these Terms.

5. Services and Client Engagements

5.1 Information on the Website about our Services is provided for general informational purposes and does not constitute a binding offer.

5.2 The provision of Services to any client is governed by a separate Client Agreement. In the event of a conflict between these Terms and a Client Agreement, the Client Agreement prevails with respect to the Services.

5.3 Any quotations, estimates, or timelines shared through the Website, email, or otherwise are indicative only and are subject to confirmation in writing by Dixel Technologies.

6. Intellectual Property Rights

6.1 The Website and all Content, including but not limited to the Dixel Technologies name, logo, trademarks, software, designs, and documentation, are owned by or licensed to Dixel Technologies and are protected by applicable intellectual property laws.

6.2 Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and view the Website for your personal or internal business purposes.

6.3 Except as expressly permitted, you may not reproduce, republish, upload, post, transmit, or otherwise exploit any Content without our prior written permission.

6.4 Ownership of deliverables created for clients under a Client Agreement shall be determined solely by that Client Agreement.

7. Submissions and Communications

7.1 If you submit information through any form, email, or other channel on the Website (such as inquiries, feedback, or job applications), you confirm that the information is accurate and that you have the right to provide it.

7.2 Unless otherwise agreed in writing, any ideas, suggestions, or feedback you provide may be used by Dixel Technologies without obligation or compensation to you, provided that we will not disclose your confidential information.

7.3 Our handling of personal data is described in our Privacy Policy, which forms part of these Terms.

8. Confidentiality

Please do not send confidential, proprietary, or sensitive information through the Website’s public contact forms. Confidential information should be shared only after an appropriate non-disclosure agreement or Client Agreement is in place.

9. Third-Party Links and Services

The Website may contain links to third-party websites or services that are not owned or controlled by Dixel Technologies. We do not endorse and are not responsible for the content, policies, or practices of any third-party sites. Accessing them is at your own risk, and you should review their terms and privacy policies.

10. Disclaimer of Warranties

10.1 The Website and its Content are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

10.2 We do not warrant that the Website will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Website or its servers are free of viruses or other harmful components.

10.3 Nothing on the Website constitutes professional, legal, financial, or technical advice. You should seek independent advice before acting on any information provided.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Dixel Technologies, its directors, officers, employees, partners, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of, or inability to use, the Website.

12. Indemnification

You agree to indemnify, defend, and hold harmless Dixel Technologies and its directors, officers, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your breach of these Terms, your misuse of the Website, or your violation of any law or the rights of a third party.

13. Termination

We may suspend or terminate your access to the Website at any time, with or without notice, for any reason, including breach of these Terms. Provisions that by their nature should survive termination, including those relating to intellectual property, disclaimers, limitation of liability, indemnification, and governing law, will continue to apply.

14. Force Majeure

Dixel Technologies shall not be liable for any failure or delay in performance caused by events beyond its reasonable control, including natural disasters, war, terrorism, riots, government actions, pandemics, power or internet failures, cyberattacks, or labor disputes.

15. Governing Law and Dispute Resolution

15.1 These Terms are governed by and construed in accordance with the laws of India/Telangana, without regard to its conflict of law principles.

15.2 The parties shall first attempt to resolve any dispute amicably through good-faith negotiation for a period of [30] days after written notice of the dispute.

15.3 If the dispute is not resolved, it shall be [referred to and finally resolved by arbitration in Hyderabad, in accordance with Arbitration and Conciliation Act, in the English language / submitted to the exclusive jurisdiction of the courts located in Hyderabad, India.].

16. General Provisions

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Dixel Technologies regarding the Website and supersede all prior understandings.
• Severability: If any provision is held invalid or unenforceable, the remaining provisions will continue in full force and effect.
• Waiver: Failure to enforce any right or provision of these Terms is not a waiver of that right or provision.
• Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. Dixel Technologies may assign its rights and obligations without restriction.
• No Agency: Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Dixel Technologies.
• Electronic Communications: You consent to receive communications from us electronically and agree that such communications satisfy any legal requirement that they be in writing.

17. Contact Us

If you have any questions about these Terms, please contact us to:

Dixel Technologies
Email: support@dixeltechnologies.com